Citywire Financial Publishers Limited (“Citywire”) is the operator and copyright holder of certain websites ("the sites") including but not limited to citywire.co.uk. For a full list of websites operated by us, please follow this link.
Citywire are an independent publisher of financial information and a data provider.
- When you visit our websites
- When you register for our events
- Fund managers that we rate as part of the Citywire Ratings system
- Complete questionnaires or surveys when you complete questionnaires or surveys
- When you register for a magazine
- When we have face to face meetings with you
Visitors to our website
Third Party Analytics
We sometimes use third party services such as Google Analytics to analyse website user activity. Personality identifiable information is never shared with these services. You can see what cookies are using for personalisation at any time here.
When you visit our websites we use a cookie to assign you a randomly generated unique identifier. We log your activity on our websites against this identifier in our databases. Once in our databases, this information will be added to your user profile and we use this data to deliver you content and advertisements that are relevant to you and improve your user experience.
We may share an aggregated and anonymised version of this information with companies that advertise, or may advertise, on our sites. By allowing companies to advertise on our sites we are able to offer you content for free.
Creating an account
To read some of our content we may ask you to create a Citywire account. To do this we ask you provide us with your email address (in the case of our professional sites this should be your work email address), and other information prompted on the registration page. We ask that you provide accurate information: we may use publicly available information on the Internet to verify that your email address is valid, along with other information you provide at the time of registration. The information you provide is stored in our secure databases and is used to create and/or add to your user profile.
Consent to receive third party marketing
If you have opted in to receive third party marketing from us, we may send marketing emails to you on behalf of asset managers and other financial institutions so that they can send you relevant marketing and advertisements. We never pass your details to them directly, but may use trusted third party data processing companies who we ensure your data is handled securely and is deleted from their systems once processed. For more information on our third party data processing companies, please email email@example.com.
When you create an account with us you will be asked if you want to opt in to receive our daily newsletters. You can opt out of this at any time in the ‘My Account’ section of the websites. You can also use this function to choose to subscribe to any of our other more specific news emails that you want to. We may use the information you have provide us with, along with the information we have collected from your website activities, to subscribe you to email newsletters that we feel would be relevant to you. You can opt out of these in the same way as all other newsletters.
If you opt in to receive direct marketing from us we will send you carefully selected emails marketing our events and other products. These will never be excessive or irrelevant to you and you can opt out of receiving them at any time via the ‘My Account’ section of the website or by emailing firstname.lastname@example.org.
When you want to sign up to attend one of our events we will ask you to provide your name, email address, job title, company name and a contact number. This is so we can assess your suitability to attend our event and contact you to let you know if you meet our criteria.
If you are invited to one of our events we will use this information internally for liaising with you and ensuring that you are added to appropriate workshops and seminars at the event.
If you are coming to one of our events, and you opt in to us passing your information to third parties, we may ask you for further information such as your dietary requirements, passport details and any special needs or requirements in accordance with the Discrimination Act 2010. This information will be treated with the upmost respect and will only be used for logistical purposes to make sure you have a comfortable and enjoyable experience at our event. If you do not opt in then you will need to arrange all of your own travel and accommodation separately.
Also, if you opt in to us passing your data to third parties then we will pass the information we collect at registration to our event sponsors so that they know who will be attending the event and they can contact you after the event for feedback. We may share your job title and company name with potential sponsors so they know the calibre of people that attend our events. We will never share any of your personal data with potential sponsors without your explicit consent.
At the events we will ask you to complete surveys via electronic tablets or paper. These may be to gain feedback on our events, some will about the type of Funds or Assets you have under management (if relevant). Some may give you a chance to tell us about your organisation and if you think there is anyone else there that would like to attend an event. We also sometimes run surveys at our events on behalf of the event sponsors. If this is the case, then we will check that you are happy to share your answers and personal data with a third party, namely the sponsor.
There will be a photographer and/or videographer at our events. We will ask for your consent to use any photographs and or footage that is recorded. This may be used for future event show guides and our websites or social media channels.
Questionnaires and Surveys
At Citywire we value your opinion and we often run surveys and questionnaires via email or telephone. These are primarily so we can stay engaged with our audience but are sometimes on behalf of third parties. When they are on behalf of third parties we will ask you to opt in to having the answers you give to the questions shared with the third party along with your personal data such as name and email address. We will always tell you who the third party is and give you the option of completing the survey anonymously.
When we conduct the surveys for our own information the answers you give may be aggregated and anonymised and used for both internal and external presentations and news stories. Such information will also be stored in our database and added to your user profile.
In order to send you a hard copy of one of our magazines we ask you to provide us with your postal address. This is shared with our printers and couriers services for logistical purposes but we never share it with any other companies for marketing purposes and we will not send you marketing via the post unless you opt in for this option. The address will be added to your user profile in our database and may be used for geographical profiling. This means that, internally, we look for trends in where our audience are and what they may be interested in.
Face to face meetings
Citywire like to engage with our audience and will sometimes request the chance to meet you and ask you questions. We will usually record and then transcribe any meeting that we have. Any opinions that you express will be stored in our database and will be linked to your user profile on the condition that you give us your opt in consent to do this.
Fund managers ratings
Citywire operate a ratings system based on the performance of fund managers. As part of this, if you are an active fund manager, you may be contacted by members of Citywire staff who will ask you for your photograph, a short biography, date of birth, career history and any other relevant information. They will ask you if you are happy for us to use and publish this information as part of your manager profile. If you opt in and say yes then this information will be added to our database and published online. We will regularly check in with you that this information is up to date and that you are happy with our continued publication of it.
We want our users and members to feel confident using our services and are committed to protecting the information that we collect. Information transmitted to us over the internet is secured using Secure Socket Layer (SSL) technology and industry standard firewalls. We ensure information once received is stored securely and only accessible with the correct authorisation.
Data Protection Officer
Citywire’s data protection officer’s details and credentials are below:
Genevieve Waller ACSI PC.dp.
87 Vauxhall Walk
0207 840 5179
Access or deletion of your personal data
If you wish to exercise your ‘Right to Access’ or ‘Right to be Forgotten’ under the General Data Protection Regulation then please get in touch with us at email@example.com or call 0207 840 2250. You can also write to us –
Data Protection Officer
Citywire Financial Publishers Limited
87 Vauxhall Walk